Frequently Asked Questions


  • Sleep Apnea
  • Machines
  • Masks
  • Services
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  • 1. What is sleep apnea?

    Sleep apnea is a potentially serious sleep disorder in which breathing repeatedly stops and starts. If you snore loudly and feel tired even after a full night's sleep, you might have sleep apnea.

  • 2. What is the difference between CPAP, BiPAP and AutoCPAP?

    CPAP’s are set at one continuous pressure whereas a BiPAP is set at two different pressures – one when you inhale and another when you exhale. An AutoCPAP is set at a minimum and maximum pressure and it fluctuates as your breathing requires. For example, an AutoCPAP can be set between 4cm - 20cm. 90% of the time your body will only require “X” pressure but this machine will automatically adjust itself to a higher pressure if it detects a higher resistance.

  • 3. Why is it important for me to use this machine?

    Obstructive sleep apnea is caused by obstructions in your airway while sleeping. These obstructions cause long pauses in breathing sometimes for many seconds throughout the night. This is referred to as apneas. It is important to you use your machine because it is set a pressure indicated by your sleep study that keeps your airway open in order to keep apneas from happening.

  • 10. View our most enjoyed masks

  • 11. Can you make in-home visits?

    Typically, it is best for patients come in for set up of their new equipment as you will have access to our entire line of masks and supplies. However, we can make home visits if necessary.

  • 12. Why do I need a new Rx every year?

    This is to provide annual proof to your insurance provider that your CPAP supplies are medically necessary in order for them to cover them.

  • 13. Do I have to pick up supplies or can you ship them?

    We do offer shipping for new supply orders however the patient is required to pick up any exchange items. If you need your supplies in a certain period of time, it would be best to pick them up in person to ensure you have them when you need them.

  • 14. Where are you located?

    We are located at 870 Olive Street Shreveport, LA 71104.

  • 15. Which insurance plans do you accept?
    Administrative Concepts
    Aetna commercial
    Aetna Medicaid
    Aetna Medicare
    American Continental Life
    American Lifecare
    American Pioneer
    American Postal Workers
    American Public Life Insurance
    American Retirement Life Insurance
    Arcadian Community Care
    Association & Society Insurance
    Assurant Health
    Assured Life
    AXA Equitable
    Bankers Fideltiy
    Bankers Life
    BAS Ltd
    BlueCross Blue Shield
    Benefit Management
    Boon Chapman
    Care Centrix
    Care Improvement
    Central States
    Century Health
    Christian Brothers Employee Benefit Trust
    Constitution Life
    Continental Benefits
    Continental General Life
    Continental Life
    Core Source
    Coushatta Tribe of Louisiana
    Covenant Administrative Services
    Definity Health
    EBS of LA
    Employee Benefit Services of LA, Inc
    Equitable Life
    Everest Reinsurance Company
    Family Life Insurance Company
    FCE Benefits
    First Health
    FiServ Health
    Foreign Service Benefit Plan
    Fox Everett
    Freedom Life Insurance Company
    Gerber Life Insurance Company
    Global Care
    Golden Rule Insurance
    Great West
    Group Resources
    Hartland Life
    Health AdvantagHealth Cost Solutions
    Health Design Plus
    Health Net Life
    Health Plus of Louisiana
    Health Spring
    Healthlink Open
    HM Benefits Administrators
    IMA of Louisiana
    Insurance Administrators of America
    Insurance Trust for Delta Retirees
    Interactive Medical Systems
    Jefferson National Life
    Louisiana Health Access Program
    Louisiana Office of Group Benefits
    Lifestyle Health Plans
    Lincoln Heritage Life
    Local 198 Health & Welfare
    London Health Administrators
    Loyal American Life Insurance Company
    LSU First
    Lucent Health
    Lumico Medicare Supplment
    Magnolia Health
    Manhattan Life
    Marsh Affinity
    Med Partners
    Medicaid- Louisiana
    Medicaid- Aetna Better Health
    Medicaid- Amerihealth Caritas
    Medicaid- Healthy Blue
    Medicaid- Louisiana Healthcare Connections
    Medicaid- UnitedHealthcare Medicaid
    Medical Mutual
    Medico Corp
    Mercy St Johns
    Meritain Health
    MHC Employee Benefits
    MODA Health
    Monumental Life
    Mututal Assurance
    Mutual of Omaha
    NALC Health Benefit Plan
    National Automatic Sprinkler Industry Welfare Fund
    National Elevator Industry
    New Era
    NGS American, Inc.
    NTCA Benefits
    Office of Group Benefits- Louisiana
    Pan American Life Insurance
    Pekin Life Insurance
    People’s Health
    Philadelphia Life Insurance
    Physician’s Mutual
    Pirelli Armstrong Tire Corp
    Plumbers & Steamfitters Local 141
    PPO Plus
    Premier BCBS MCR supplemental
    Principle Life Insurance
    Prosperity Life Insurance
    Puritan Life Insurance
    QualChoice of Arkansas, Inc.
    Retiree Medical
    Royal Neighbors of America
    Rural Carrier Benefit Plan
    Secure Horizons
    Self Pay patients
    Sentinel Security Life Insurance
    Sheet Metal Workers Fund
    Shreveport Electrical
    Southern Guaranty Insurance Company
    Special Insurance Services, inc
    State Farm
    State Mutual
    TCC of South Carolina
    The Health Plan
    Thrivent Financial
    Tower Life Insurance Company
    TransAmerica Premier Life
    United Life Insurance Company
    Untied American Team Star
    United Commercial Travelers
    United Food and Commercial Workers Union Local 15
    United States Life Insurance Company
    United Teachers
    United World Life
    Unitedhealth One- Golden Rule
    UPREHS Union Pacfici
    US Able Life Insurance
    Verity health Set
    Wells Fargo
    Western Union Life
    Western United Life